Terms, Conditions and Payment Methods
Deposits and Full Payment
A deposit of 25% of the quoted price per person is normally required to secure a booking. Any variation necessary, such as hotel contracts for group bookings, will be explained in writing. Visa, Mastercard, American Express, Discover and Diners credit cards are accepted or check or bank transfer. The balance of payment is normally required 60 days before commencement of the tour. Any Special package with earlier requirements will be notified in writing. Where services are sold to you or your agent quoting US Dollars we reserve the right to alter prices until full payment is made should the exchange rate (s) fluctuate.
Upon receipt of your booking and deposit, a confirmation will be issued and sent to you or your agent. When the confirmation is received a contract is made. Only items in the confirmation are included in the price, other items such as caddies, alcoholic drinks, laundry, telephone, meals not specified are not included.
AGS Golf will treat all personal data received from clients in strict confidence.
Drivers must be 21 years of age and have a valid drivers license. Please advise the age of any proposed driver over 70 years. Car rental rates do not include gas, additional drivers, personal accident insurance. Car rental companies or tour operators are not obligated to make refunds on unused services.
It is unlikely that we will have to make any changes to your holiday once accommodation, golf and any transport have been pre-booked. If any change from the original itinerary becomes necessary due to circumstances outside of our control you will be advised promptly and provided with alternative services of equal or greater value.
Cancellation and Unused Tour Services
You may cancel your booking or part of the booking. Any cancellation must be in writing. The cancellation will be effective from the date it is received by us. Any cancellations up to 61 days prior to the arrival date will incur an administration fee of $400 per person plus expenses incurred such as non-recoverable Hotel and Golf deposits. Further Cancellation charges are: 60 to 30 days prior to date of arrival ........... Full deposit plus non-refundable fees 29 to 8 days prior to date of arrival total package price less refundable fees. 7 days or less no refund will be payable on cancellation. If the terms of any hotel or facility are greater than those above they may be passed on. Prepaid tour services included in the package and not used are not usually refundable. If we can obtain a refund we reserve the right to make a reasonable administration charge.
We recommend that you have travel insurance for personal accident, injury or illness, loss or damage of luggage and forced cancellation.
All US and Canadian citizens are required to be in possession of a current passport.
AGS Golf as the tour operator, acts only as an agent in securing and booking land tours services for hotel accommodation, golf tee-times, tour guides and transport, all from independent contractors who are not subject to the management control of the tour operator. AGS Golf accept no liability for injury, loss, damage, accident, delay or inconvenience caused by any defect in the operation of any vehicle or conveyance or caused by the act or omission, neglect delay or default of any person engaged in transporting tour participants or in providing hotel accommodations or other tour services or caused by any event which is beyond the reasonable control of AGS Golf.
Final Documents will normally be issued 2-4 weeks prior to your start date and will be a comprehensive pack of information and vouchers suitable for an outstanding tour.
AGS Golf Vacations is a member of IAGTO - the global trade association of the golf tourism industry. As an IAGTO member we are committed to offering customers the highest level of service, the best in golf holidays and value for money.
We are Allied Members of ASTA and abide by their published Code of Ethics.
Note: For packages including the “Old Course Experience” deposit required for this element is 40% which is not normally refundable. Full payment is required 10 weeks prior and is not normally refundable.